1. Sellora_AI_Platform_User_Manual.md
Sellora Manual
  • Default module
    • Sign Up
  • Sellora_AI_Platform_User_Manual.md
    • 1_Introduction
    • 2_Getting Started
    • 3_Home
    • 4_Organisation
    • 5_Products & Services
    • 6_Brand Guidelines
    • 7_Sellora Labs Testing
    • 8_Wizard
    • 9_Companies
    • 10_People
    • 11_Campaigns
    • 12_Outreach
    • 13_Opportunities
    • 14_Content_Library
    • 15_Connected Tools
    • 16_Outreach Settings
    • 17_Audit Logs
    • 18_Manage Account & Organization Settings
    • 19_Ask Nora
  1. Sellora_AI_Platform_User_Manual.md

17_Audit Logs

Audit Logs#

The Audit Logs section provides a detailed record of actions performed across your Sellora AI organization.
Audit Logs help administrators and authorized users track activity, identify who performed an action, review changes, and investigate events within the workspace.
Tip: Use Audit Logs to understand what happened in your organization, who performed the action, when it occurred, and whether the action was successful.

Access Audit Logs#

From the left navigation menu, open:
Audit → Audit Logs
Screenshot 2026-08-12 at 11.10.41.png
The Audit Log page displays recorded actions across your organization in a structured table.

Audit Log Table#

Each row in the Audit Log represents a recorded action or event.
Screenshot 2026-08-12 at 11.29.07.png
Depending on the event, the table can display the following information:

Date and Time#

Shows when the recorded action occurred.
You can sort this column to review activity based on date and time.

User#

Identifies the Sellora AI user associated with the action.
This helps determine who performed a particular change or operation.

Action#

Shows the type of action that was performed.
Actions can include:
CREATE — a new record, configuration, connection, or other supported item was created.
UPDATE — an existing item or configuration was changed.
DELETE — an existing item, connection, or other supported record was deleted.
The available action types depend on the activity recorded by Sellora AI.

Entity#

Identifies the type of Sellora AI entity or resource affected by the action.
For example, audit records can relate to entities such as:
CRM synchronization
CRM connections
Prospecting configuration
Opportunities
Other supported Sellora AI resources
The exact entity displayed depends on the recorded activity.

Status#

Shows the recorded result of the action.
Available statuses include:
SUCCESS — the action completed successfully.
ERROR — an error occurred while the action was being processed.
FAILED — the action did not complete successfully.
Use the All statuses filter to display audit records for a specific status.

Changed Fields#

Shows which fields were modified during an applicable action.
For example, an update may identify fields such as configuration values or an opportunity stage.
A - can appear when there are no changed fields to display for the event.

Device#

Shows the device type associated with the recorded activity.
For example:
DESKTOP

Platform#

Shows the operating system or platform associated with the action.
For example:
macOS

IP Address#

Shows the IP address associated with the recorded action.
This information can help administrators investigate where recorded activity originated.

User Agent#

Displays information about the browser or client associated with the action.
The User Agent can provide additional technical information about the environment from which the action was performed.

Description#

Provides additional information describing the recorded event.
Use the description together with the Action and Entity fields to better understand what occurred.

Search Audit Logs#

Use Search audit logs to locate relevant audit records.
Screenshot 2026-08-12 at 11.31.24.png
Search can help narrow the displayed activity when reviewing a particular event or set of records.

Filter Audit Logs#

The Audit Log page provides filters that can be used to narrow the displayed records.
Screenshot 2026-08-12 at 11.32.42.png

All Actions#

Use the All actions filter to narrow records based on the type of action performed.
For example, this can help when reviewing create, update, or delete activity.

All Statuses#

Use the All statuses filter to narrow records based on the recorded result of an action.
This can help separate successful activity from other available statuses.

All Users#

Use the All users filter to narrow audit records to activity associated with a particular user.
This is useful when investigating actions performed by a specific organization member.
Tip: Combine search and filters to narrow a large audit history to the activity most relevant to your investigation.

Sort Audit Records#

Supported table columns include sorting controls.
Select the sorting control next to a supported column heading to change the order in which records are displayed.
For example, sorting Date and Time can help you move between newer and older recorded activity.

Pagination#

When the organization contains more audit records than can be displayed on one page, use the pagination controls at the bottom of the table.
The page displays:
The range of records currently being shown.
The total number of available audit records.
The number of Rows displayed per page.
The current page and total number of pages.
Prev and Next controls.
Use Rows to change the number of records displayed on each page.
Use Prev and Next to move between pages of audit activity.

Investigating Changes#

Audit Logs can be useful when you need to understand changes made within Sellora AI.
For example, you can use the logs to investigate:

CRM Activity#

Audit records can show activity related to CRM connections and CRM synchronization.
Review the Action, Entity, User, Date and Time, and Description to understand the recorded CRM activity.

Configuration Changes#

When supported configurations are updated, the Audit Log can identify the affected entity and display applicable Changed Fields.

Opportunity Changes#

Changes to supported opportunity information can appear in the Audit Log.
For example, an update can identify stage as a changed field when an opportunity's stage is modified.

Deleted Connections or Records#

Use DELETE actions to review recorded deletion activity.
The associated Entity, User, and Date and Time can help identify what was deleted and who performed the action.

Typical Audit Review Workflow#

1.
Open Audit → Audit Logs.
2.
Identify the activity you want to investigate.
3.
Search for relevant records or apply filters.
4.
Review the Date and Time and User.
5.
Check the Action, Entity, and Status.
6.
Review Changed Fields when available.
7.
Check the Description for additional context.
8.
Review the Device, Platform, IP Address, and User Agent when required.
9.
Review related records or configuration elsewhere in Sellora AI if further investigation is needed.

Why are Audit Logs Important?#

Audit Logs provide visibility into recorded activity across your Sellora AI organization.
They help you:
Track actions performed across the organization.
Identify the user associated with an action.
Review when an action occurred.
Identify created, updated, and deleted items.
Review fields changed by supported updates.
Check whether recorded actions were successful.
Investigate CRM and configuration activity.
Review device, platform, IP address, and user-agent information.
Support administrative and security investigations.
Maintain greater accountability across the workspace.
Tip: Use the available search, filters, sorting, and pagination controls to quickly narrow the Audit Log when investigating a specific event.
Modified at 2026-08-12 06:08:38
Previous
16_Outreach Settings
Next
18_Manage Account & Organization Settings
Built with